A train driver overshot a station by nearly a quarter of a mile after allegedly forgetting to stop, forcing passengers to take a 22-mile detour.
The Great Western Rail (GWR) train is believed to have had hundreds of commuters on board when it failed to stop at Pewsey, Wiltshire.
The driver was forced to continue to Westbury, the next station, which is more than 20 miles away, with commuters told the train could not reverse back to the platform.
Westbury station is more than 20 miles from Pewsey
Some passengers left at Pewsey alleged they had to wait more than two hours for the next service due to other delays.
Chris Evans, from Everleigh, was travelling home from London Paddington. The 33-year-old said: "I noticed the Pewsey sign shoot past and then noticed a smell like hot brakes.
"It was obvious the driver was trying to brake very hard. We eventually stopped more than 200 yards past the platform and we sat there for about ten minutes. Everyone was bewildered and looking at each other.
"The driver was obviously deciding what to do, but it would have been too dangerous to back up, so the train started up again and we carried on."
Others complained about the service on Twitter, including diver Sarah Barrow, who went to the Rio Olympics with Team GB:
Another wrote: "Ended up in #Westbury today when 16:03 forgot to stop at #Pewsey! Train went straight through station! #furious Refund?"
Half a dozen passengers due to get on the train when it halted at Pewsey had to wait two and a half hours for the next service to Westbury, they claimed.
They also alleged they were given little information from station staff over the incident at about 4pm on Friday.
Some commuters who had to travel back to Pewsey from Westbury paid for taxis, while a bus service is also believed to have been put on. GWR said it would reimburse taxi fares if customers produce receipts.
It is not clear whether those left stranded at Pewsey who needed to keep urgent appointments and paid for cabs will be offered any compensation.
A GWR spokesman said: "We apologised to the group of customers involved and put on special transport from the next station to make sure they got to their original destination safely."
Source: http://www.telegraph.co.uk/news/201...tion-after-driver-forgets-to-stop-sending-pa/
Shared this as it was discussed on BBC Radio 2 this morning.
Does the stopping distance imply that either the driver didn't realise the train was approaching Pewsey until it was too late, or that they assumed the train wasn't booked to call there, until they saw the passengers waiting at the platform to board (which was then too late)? I'm guessing the latter (Pewsey doesn't get a frequent service and isn't likely to have many people waiting on the platform for other trains)
It must be fairly easy to do seeing as Pewsey gets a fairly irregular service pattern, but still unfortunate for both the driver, and passengers/those on the platform.