mattdickinson
Member
According to the latest Key map, the Key is now valid on the shuttle bus from Luton Airport Parkway to Luton Airport. Does anyone know if this is actually the case?
Still not valid north of Foxton.
It has been working for sometime - I was tipped off that it was all working back in September and successfully used it without issue. At the time I had to enable my Key card for KeyGo via the website. Just taken a look at https://ticket.thameslinkrailway.com/account/smartcard-tickets and I can now see my KeyGo balance and payment card.It looks like KeyGo north of London might actually launch this month, with a new availability map, and terms & conditions dated 24th January 2018.
Thanks, due to southern not staffing my local ticket office for several months now, and frequently out of order ticket machines, the key might now be useful.It looks like KeyGo north of London might actually launch this month, with a new availability map, and terms & conditions dated 24th January 2018.
I've been told this is due to incompatibilities with the smart card readers on the gates at Cambridge which are operated by Greater Anglia. Fixing this is on the to do list, but I don't have a date, other than I am pretty sure it is not "soon".
It has been working for sometime - I was tipped off that it was all working back in September and successfully used it without issue. At the time I had to enable my Key card for KeyGo via the website. Just taken a look at https://ticket.thameslinkrailway.com/account/smartcard-tickets and I can now see my KeyGo balance and payment card.
However it looks like still can't use it to travel to shepherds bush, since it says you can't use it on TFL trains services, so guess that means its won't be valid on london overground trains between clapham jct and shepherds bush. Which makes it a much less flexible ticket for the same cost, what a sick joke.
If you have a season ticket with relevant TfL Zones included it works the LU/LO barriers just fine and busses and trams. I've been using that for last three issue years. In the early days some card readers on busses would fail and it was hard to convince he driver it was a valid card but that hasn't happened for some time.
According to the T&Cs KeyGo won't be valid on TfL. It can't be a technical issue as it will be valid for journeys between LUL gatelines such as Kentish Town to Farringdon.
If you have a season ticket with relevant TfL Zones included it works the LU/LO barriers just fine and busses and trams. I've been using that for last three years. In the early days some card readers on busses would fail and it was hard to convince he driver it was a valid card but that hasn't happened for some time.
Tickets between Cambridge and London Terminals are routed 'Any Permitted' or 'Greater Anglia Only'. There is no 'Great Northern Only' option (nor, as I understand it, is one allowed as GTR set the Any Permitted fare).
Any ticket between Cambridge and London Terminals held on The Key must therefore be an Any Permitted one which is valid into Liverpool Street. Greater Anglia and London Overground therefore have to accept them. I'm sure any journey using GA or LO wouldn't be hassle free but GTR cannot introduce illegal restrictions. They tried to do this between Stevenage and Kings Cross with The Key and had to get it changed.
This is the sort of flexibility RDG/DfT want to remove....
I guess LO must be able to ticket check a key, since they have been selling travelcard fares for a while.
My paper tickets permit me to use southern or LO, so are you saying this is also illegal restriction?
So who should I report this to? GTR first or RDG or DfT.
I'd report it to all of them as well as London Travelwatch as well.
The advertised bus companies won't be much use to GN passengers....Use keyGo to travel on Metrobus and Brighton & Hove buses.
The advertised bus companies won't be much use to GN passengers....
Doubt it, the valid companies are also part of Go-Ahead. Don't think anyone other than TfL / a combined authority could negotiate to allow it to be used on a 'rival' operator.I understand now. It will be available to Great Northern when Arriva and UNO can accept it.
iBlocks, which supplies the technology behind Govia Thameslink Railway’s Key smart card, tells @MetroReportInt that discussions to enable outboundary Travelcard/fare capped use across TfL services are progressing well.
This may be relevant here as there is a Ticketing Conference going on today and Railway Gazette are tweeting from it.
This quote was recently tweeted and is relevant to what GTR are doing with TfL. Looks like something potentially clever around Key Go usage on the TfL network and beyond.
Souf of the river we can use Railcards on the Key, I expect eventually the north (of the river) will catch up.Anyone who uses a railcard won't be tempted by a system that can't offer them the discount they normally enjoy. No mention of carnet tickets either. So, although I do have a Key card somewhere I won't be getting it out to activate KeyGo and will just stick to carrying a railcard and an Oyster.
With keyGo? Railcard and other discounts are NOT available on keyGo and are excluded from the “best fare” and “flat fare” offers.Souf of the river we can use Railcards on the Key, I expect eventually the north (of the river) will catch up.
To clarify a few points; A season ticket from Cambridge shouldn't be available on The Key (for the interoperability reasons stated) so questions of validity on GN only or to Liverpool Street are a moot point. They may be available on the GA version of a smartcard, but no idea as to the validity of that or whether they offer "Any Permitted" or just GA only.
KeyGo registrations were temporarily unavailable to avoid customers signing up to the old T&Cs. Should be back shortly if it isn't yet.
9.1.2 Day Tickets
For Journeys to be attributed to pre-purchased Day Tickets, you must touch “in” and
touch “out” at the origin and destination of your ticket. Journeys made between
stations not specified as the origin and destination will be charged using keyGo.
10.1 If you believe you have been charged the wrong fare for the journeys you
have made on a particular day, please contact Customer Services. You have until
the Wednesday following the date of travel to query the fare. After this time, it will
not be possible to amend.
Definitely valid on VTEC both GA and GTR smartcard seasonsIt therefore follows that the Any Permitted version must be accepted at stations on the Kings Cross route and by VTEC and Hull Trains between Kings Cross and Stevenage. It must also be accepted by London Underground on the inter-available route between Finsbury Park/Kings Cross/Moorgate.