As a result of First Transpennine's usual inability to run a train service, I found myself needing to travel from Vic to Pic quickly. Unfortunately on arrival at the tram platform there are only two ticket machines.
Not a problem I thought - five minutes to the tram. I go to the empty one. Screen frozen and nothing happening. After a few seconds jabbing away to no avail, I join the queue for the other machine. This had a large group of people unfamiliar to the area, trying to work out what ticket to get and how to use the machine. My tram came and went.
Eventually I did manage to obtain a ticket, however the set up strikes me as wholly inadequate for a major interchange. There was no one on hand from TfGM to assist out of towners, only two ticket machines on the platform, one of which wasn't working. The only tiny maps of the system are on the ticket machines.
It was a bit of a fiasco really and I only just made it to Pic in time for my train.
Not a problem I thought - five minutes to the tram. I go to the empty one. Screen frozen and nothing happening. After a few seconds jabbing away to no avail, I join the queue for the other machine. This had a large group of people unfamiliar to the area, trying to work out what ticket to get and how to use the machine. My tram came and went.
Eventually I did manage to obtain a ticket, however the set up strikes me as wholly inadequate for a major interchange. There was no one on hand from TfGM to assist out of towners, only two ticket machines on the platform, one of which wasn't working. The only tiny maps of the system are on the ticket machines.
It was a bit of a fiasco really and I only just made it to Pic in time for my train.