NR a not for profit Company,same thinking as as state owned,so long as the fat cats get a bonus for failure, we passengers suffer but pay for failure.
NR needs sorting out,too many comfort zones,the NR Manager telling the media we ran 10K trains today says it all.
Little wonder if NR cocks up the Wrexham redouble,what chance elsewhere.
No wonder Welsh Government,want control of infrastructure from 2018.Problem is NR dont suffer penalty clauses like real industry,just pay the not for profit fine out of reserves, sorry I do feel sorry for the passenger, the important element after all.
Politicians will ask questions,ORR will fine, status que remains.