Every Tube ticket office to close

Discussion in 'London Underground' started by ralphchadkirk, 21 Nov 2013.

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  1. Clip

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    Not just in the old booking offices though - at lots of stations there is still lots of space for retail and the Tesco trial will be their delivery driver sat in the car park waiting for people to pick up their grocerys or whatever from them..

    If you look carefully you can still see the old 'Shopping on the underground' stickers in a fair few places.
     
  2. island

    island Established Member

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    Looks like there's been two two-day strikes called to protest against the change.
     
  3. Deerfold

    Deerfold Established Member

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    Indeed 48 hours from 2100 on 04/02 and 11/02 - so causing disruption from Tuesday to Friday.
     
  4. IanXC

    IanXC Emeritus Moderator

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    You can do this at some of York's Park and Ride sites. I think its fairly well used as I see a van there probably 3 times a week, and that's just the random chance of when I pass by.
     
  5. stevefreestone

    stevefreestone Member

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    I lived in London for 5 years in the 1990s. I don't think I ever got decent service on the LU. Dirty, cramped trains. Rude and obnoxious ticket and gate staff. Sat in a tunnel for minutes without any clue from the driver what is happening. Yet they go off on strike, despite being on the whole, decently paid even for London weighting.

    And Bob Crow, another one on a six figure salary, sitting there with his bloody sun tan and fat cigars. The hypocrite.
     
  6. Yew

    Yew Established Member

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    I'm after a prepaid card for my trip to france they give better exchange rates too :D
     
  7. Deerfold

    Deerfold Established Member

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    And I'd say they've improved enormously since then. And are decently paid because they have decent union representation. Compare and contrast with bus drivers.

    Is he not allowed to have a holiday?

    He's not making the TSSA strike. Or forcing his members to vote to strike. For those who are complaining that only 30% of the members voted for strike action presumably anyone who felt strong that they didn't want to strike was perfectly capable of voting to say that.

    Boris might want to remember he was first choice of 44% of the voters on a turnout of 38.1% which I make as getting 17% of the vote.
     
    Last edited: 5 Feb 2014
  8. ModernRailways

    ModernRailways Established Member

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    It's changed quite a bit since the 1990s...

    Most staff are very friendly, you may catch one or two in a bad mood but generally they are some of the best.

    Drivers give an announcement if you've been stopped for 30 seconds - most drivers do it immediately though which does make them look rather silly when they say something like 'We're just being held at a red signal and should be on the move shortly', with the train starting to move in the middle of that. Sometimes you get a little joke after it though saying something like 'Well, that was quicker than expected'.

    Staff are paid the right wage for what they do. There hours are antisocial for the most part, they have to remember quite a lot of information and most of all if something goes wrong they are the ones who know what to do.
     
  9. stevefreestone

    stevefreestone Member

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    Bob won't be losing 2 days pay will he.....?
     
  10. A-driver

    A-driver Established Member

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    So what? The members decided to vote yes-if they didn't think this was worth loosing wages for they could have voted no. What the union leader is paid is irrelevant. The power of the union comes from it's membership-not its leaders.
     
  11. Deerfold

    Deerfold Established Member

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    And your point is?

    I don't particularly like Bob Crow but I can see he or the rest of the RMT leadership seem to be effective for their members.
     
  12. A-driver

    A-driver Established Member

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    If you are going to argue that bob crow should loose out on pay whilst protecting his members then don't you think it fair that in order to reduce this funding shortage responsible for the 950 job cuts that those at the top such as Boris and the TFL senior management reduce their wages putting the money back in the pot before letting any staff go? I'm sure they could live on less where as those facing redundancy arnt going to have to consider downsizing one of their houses or only drinking fine wines on a Friday night, they are facing the prospect of loosing the roof over their heads, struggling to put food on the table and a real possibility of their family disintegrating because of this...
     
  13. Clip

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    But remember they have said that there will be no compulsory redundancies so there is no prospect of what you have outlined above will there?

    And so far they have recieved 450 applications for Voluntary redundancy which is over half of the 750 jobs they say they want to get rid of.
     
  14. A-driver

    A-driver Established Member

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    Are you just naive or slightly dim to believe that...?

    No compulsory redundancies. But what they will do instead is offer displaced staff the opportunity to apply for other positions. So they can join the agencies who supply cleaning staff. They will loose all their yearns and conditions and take a dramatic pay cut-not far off redundancy infact-and that will also put huge pressure on families who won't be able to afford their rent or mortgage any more etc...

    And then once they start in the new jobs or with the agency with less t&cs etc they can start cutting jobs there. Meanwhile Boris and friends continue to enjoy their incredibly generous pay at the expense of those who will have their lives turned upside down.

    And please confirm-are you saying 750 redundancies is acceptable then?
     
  15. Clip

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    I didnt say anything was acceptable did I ? unless you are reading too much into what I wrote which you probably are.

    I am neither naive nor slightly dim thanks but its nice of you to ask in such a derogative and demeaning way just because I havent thrown my hands up in disgust at the prospect of job losses. But I wont let it worry me, so please dont let it worry you, because sticking up for and being nice to yoru fellow worker only applies if they agree wiht what you are saying doesnt it, or else it all gets thrown out the pram and then you can try and throw insults around


    Well done you.
     
  16. Deerfold

    Deerfold Established Member

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    Let's assume that's true and there are no compulsory redundancies.

    A large number of people will drop from grade CSA1 to CSA2. If they haven't managed to progress back to their original grade in 3 years (and there will be more competition for fewer roles) they'll drop from £29k to £23k.
     
  17. Clip

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    And that is the more serious issue here rather than ranting and raving about job losses and being called dim or naive(of course if I am that to only believe what TfL have to say then what wbout those who only believe what the RMT say - both have agendas do they not so surely it would be dim and naive to believe either wouldnt it? Nah, I couldnt give him that much credit for even being half that clever not to know this). The drop in the grade will undoubtably cause people some issues and that will need to be adressed somehow and is a far better talking point. Though I hadnt actually read about them dropping a gradde because the only thing the unions have shouted about in the news-or that which has been prionted or shown - has been the job losses.

    So why hasnt the prospect of dropping grades been highlighted more?
     
  18. A-driver

    A-driver Established Member

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    Hang on...you said that they have said there will be no compulsory redundancies and so there is no prospect of the hardship I described from happening didn't you? If you are unsure then please re-read the post if your which I quoted...

    Therefore, having said that, it appears that you are believing what TFL/Boris have said and you disagree with me that it will cause great stress and hardship on families whilst those at the top don't see a dent in their money.

    If I have misread your post then please explain what exactly you meant to me and I will gladly withdraw my comments!

    And by the way - I don't take the union side as gospel, but I can see it from both sides. Most people in the press at the moment are only seeing TfLs points and believing the union are being unreasonable. I am seeing this from both sides, not just from the RMT.
     
  19. jon0844

    jon0844 Veteran Member

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    I have my own opinions on Bob Crow and don't think this strike is worth anything, but should point out that since the 1990s most lines now have new or refurbished stock, and drivers now tell you what's happening within seconds. In fact, they'll apologise for sitting at a red signal in about 10 seconds - even though it's quite normal to sit at a red signal (especially in the peak, when idiot commuters try and hold a packed train for an hour when there's an emptier one just outside the station waiting to come in, which is the held up, as is the one behind...).

    And gateline staff? Never seen a rude one yet, and if anything they're far too quick to just let people in/out even if they have a problem with their ticket (as against revenue staff, obviously). I'd say the focus on customer service has changed somewhat in the last 20-odd years.

    Trust me, give it another go and you'll see a massive transformation. Obviously you'll still see people huffing and puffing and cursing and abusing staff.
     
  20. joeykins82

    joeykins82 Member

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    Because the trade unions' equivalents of corporate communications departments are pretty amateur based on my proofreading of their press releases, and also because the majority of the press has a strong right-wing bias and will spin the story in whatever way Boris and TfL prefer.
    Insightful stuff here:
    http://www.londonreconnections.com/2013/big-changes-gonna-come-part-2-new-approach-ticket-sales/
    http://aslefshrugged.blogspot.co.uk/2013/12/okay-ive-been-looking-at-proposals-for.html
    http://aslefshrugged.blogspot.co.uk/2014/02/and-so-we-stumble-towards-strike-like.html
     
  21. The Apprentice

    The Apprentice Member

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    I have been very disappointed with the bias shown toward Boris Johnson in the media, the man is dangerous.
     
  22. transmanche

    transmanche Established Member

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  23. The Apprentice

    The Apprentice Member

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    Quite wishy-washy but nevertheless balanced.

    Anyone care to speculate whether next weeks planned strike will go ahead? This week really was a pig, not only was the tube disrupted due to the strikes but London Overground had severe delays at various points, the weather was atrocious and the Blackwall tunnel was also closed at least once during the two days.

    At first I was not sure if I agreed with the strikes or not, however I believe politicians are dangerous people and if one/several of them were in charge of the company I work for I would want to make sure in no uncertain terms that I would not be bullied by them even the smallest bit. Who knows what they might try to do next.
     
  24. Nym

    Nym Established Member

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    Well, they're also trying to re-grade the payscales of all non operational staff in the orginisation that in real terms is an indefinate pay freeze until further notice, with the usual coverup and media domination by those in Employee Relations that results in no-one outside of union representitives and those laying out the plans even having a chance of understanding them...

    (See TSSA Website)
     
  25. transmanche

    transmanche Established Member

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    In fact I had forgotten that the TSSA was on strike too. The media portrayal (such as in the none-too-serious this BBC article) was one of "Boris v Bob".
     
  26. Mojo

    Mojo Administrator Staff Member Administrator

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    RMT members in TfL were also on strike as well as RMT and Tssa on the Underground. Whilst RMT in TfL is a fairly minor player, some of the TfL employees that went out were those in the Travel Information Centres (i.e. those locations that are poised to act as replacements when LU ticket windows are closed).
     
  27. jon0844

    jon0844 Veteran Member

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    When I went through King's Cross on Thursday, the ticket office was closed in the northern ticket hall and there were loads of staff by the gates. Lots of people were using the ticket machines (with some assistance), and it didn't appear to be much a problem (helped also by the clear information given on poster boards as well as the LCD displays showing the special services in operation for the appropriate lines).

    Sad to say but in some ways, it actually demonstrated to me that without the ticket offices the whole of the station (and perhaps many others) wouldn't grind to a halt, while having more staff walking around is actually no bad thing.

    Perhaps the unions should be mindful of this!
     
  28. Nym

    Nym Established Member

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    But where is it all these extra staff will come from when all the ticket office staff are gone? the 500odd who stay will be one or two extra staff at any one time on the floor. Just how many extra staff where there in the Northern Ticket Hall? I somewhat dowbt it tallies with them who would come out of the ticket offices.

    One cannot rely on the likes of volunteers and SRT (like they do at the moment in the case of SRT at major stations) to ram a load of extra staff in every station all the time, the reality is you'll notice very little in the way of additional staff on the gatelines and POMs if TfL's plans came to fruition.
     
  29. A-driver

    A-driver Established Member

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    To add to 'Nym's post, you went there on a strike day-a day when many people were avoiding the tube and either working from home or using other methods to get to work. It's only a fair comparison if you see what happens with a 'normal' volume of people going through whilst ticket offices are shut and without volunteers bolstering staff numbers. There won't be that amount of staff on the gates in normal operation after the cuts have been made.
     
  30. Wyvern

    Wyvern Established Member

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    For what it's worth here is an extract from an article by someone outside the railway:

    ANOTHER ANGRY VOICE: Boris Johnson's Tube strike hypocrisy

     
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