The students I know on zero hours contracts enjoy the flexibility.
Everyone else? They don't say they feel exploited because they know that if they upset their boss they won't be getting any hours at all. .
Since I am not their boss, they would have nothing to fear in telling me they feel exploited. Also, whilst it might be a tradition in the railway industry for staff/unions/management/government to be at loggerheads, this "culture" is alien to many private businesses. It is the 2010s, not the 1970s.
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