in other news, GA came in, delivered the contract they were required to, increased passenger satisfaction by a record amount for the franchise, improved performance significantly, and reduced the burden on the taxpayer...
#twosidestoeverystory
really? the GA franchise was ALREADY one of the most prifitable in the country BEFORE they took over.....why? Becuase there was and still is zero investment.....
Increased passenger satisfaction? Ok after their first full year it dropped by 6% to 77% (although if you believed GAs spin you would think it was the best)....second worst in the UK by a mere 1%....oh and that another Abellio Franchise....
Improved performance.....interesting point actually.....just before NXEA left they proved that 80% of the delays were caused by Network Rail.....so as NR finally get their act together GA take all the credit? How about the worst ever PPMs on the GEML over the winter......82% 80% 84%......as I said some of the worst EVER figures.....
Two sides or GA spin and cynical manipulation? (whilst investing nothing by the way)
Suggest you take off the rose tinted specs.....
PS - GA Senior Management may say "there is no money to invest" but remember this.....it was THEY who bid the premium payments.....OVERBID!!!! They have been in cap and collar from day one!!!
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You seem to have the expectation that GA were gonna wave a magic wand, and everything was gonna sort itself out the moment they took control...:roll:
why not answer the point raised instead and think of CUSTOMERS for a change? you know.....those people who pay your wages?
you seem to be the expert......how about some facts from you as opposed stupid comments like that! Address the point!