Hello all,
I've just received this email from megatrain :
"ear Sir/Madam
megabus.com regret to inform you that due to operational restraints your megatrain booking between London, Euston Train Station(EUS) and Liverpool, Lime St Train Station(LIV) on xx August 2012 is no longer valid. Please contact megabus.com to arrange a full refund or alternative travel arrangements on 0871 2663333 Sunday - Saturday 07:00 to 22:00 (Calls cost 10p per minute from a BT landline, calls from mobiles and some other networks may be higher) or by emailing [email protected].
Please accept our sincerest apologies for the inconvenience that this may cause."
They really did use "ear Sir/Madam"
I know this has been referred to before but I note this train is still running so I don't understand the operational restraint. Additionally to make me have to ring a number megatrain are charging me a premium for seems almost offensive.
Anyway, I was wondering if anyone has had issues with this company before.
Thanks
S.
**UPDATE**
I received an email today from Megatrain. Apparently the email was sent in error and my reservation is now valid. Perhaps a moderator could display this outcome somewhere easily seen. The only comment I have is that it was quite a specific email to be sent in error but whatever - Megatrain have seen sense here..[/QUOTE]
I've just received this email from megatrain :
"ear Sir/Madam
megabus.com regret to inform you that due to operational restraints your megatrain booking between London, Euston Train Station(EUS) and Liverpool, Lime St Train Station(LIV) on xx August 2012 is no longer valid. Please contact megabus.com to arrange a full refund or alternative travel arrangements on 0871 2663333 Sunday - Saturday 07:00 to 22:00 (Calls cost 10p per minute from a BT landline, calls from mobiles and some other networks may be higher) or by emailing [email protected].
Please accept our sincerest apologies for the inconvenience that this may cause."
They really did use "ear Sir/Madam"
I know this has been referred to before but I note this train is still running so I don't understand the operational restraint. Additionally to make me have to ring a number megatrain are charging me a premium for seems almost offensive.
Anyway, I was wondering if anyone has had issues with this company before.
Thanks
S.
**UPDATE**
I received an email today from Megatrain. Apparently the email was sent in error and my reservation is now valid. Perhaps a moderator could display this outcome somewhere easily seen. The only comment I have is that it was quite a specific email to be sent in error but whatever - Megatrain have seen sense here..[/QUOTE]
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