I'm not lucky, it's the norm round here because the TOC say I should buy before boarding online or on a mobile so it isn't my problem if they don't have anywhere to deliver if I do what their campaign says. Barrier staff are equally fine with it.
Luckily we are getting two ticket machines soon anyway.
I really don't agree with that sentiment at all, you can only make these kinds of rules if you provide the facilities for ticket collection. Merseyrail are well known for being heavy handed and unreasonable.
I wish the OP the best of luck and hope they argue the lack of collection facilities as much as possible and the court sees sense as has happened with unreasonable prosecutions before with Merseyrail and CrossCountry.
I would be grareful if you let me know personally how this goes by PM if possible as I believe this is a grossly unfair case.