313103
Established Member
- Joined
- 13 May 2006
- Messages
- 1,595
NEG having not spent a penny on their Silverlink Metro Franchise and letting the services fall apart without care, a time when Customer Service was the least of their priorities.
Amazing what can be done when a different Management and different attitudes change. Since LO have taken over No strikes have taken place, industrial relations whilst sometimes dificult tend to get resolved, New Trains, New services etc, Most importantly passengers having a high satisfation rate.
Yet look at Silverlink it was beset with Industrial relation problems, strange how when the Managers have despersed to other companies their Industrial relations fell apart, East Midland Trains and NEG East Anglia are two that i can think off.
Amazing what can be done when a different Management and different attitudes change. Since LO have taken over No strikes have taken place, industrial relations whilst sometimes dificult tend to get resolved, New Trains, New services etc, Most importantly passengers having a high satisfation rate.
Yet look at Silverlink it was beset with Industrial relation problems, strange how when the Managers have despersed to other companies their Industrial relations fell apart, East Midland Trains and NEG East Anglia are two that i can think off.