People moan for the sake of moaning
I'm not sure I agree with you on that one. Generally there is something wrong else they wouldn't bother moaning about it, it's easier not to bother.
When it comes to complaining this is even more the case. In my experience most people don't complain even when they're right.
I've got an amusing story about a model of cable reel holder (
like this one) that has a bearing on the centre mounting spindle. It's an absolutely crap idea. Not only is the reel holder weaker and more expensive by incorporating the bearing, but, when it's used, after you pulled off the length of cable you want the cable reel just keeps on turning and spools yards and yards of cable onto the floor. I was so offended by how absolutely crap this design was I took the trouble to phone up the manufacturer !
Their response ?
"No one has ever complained before (so it must be fine)".
And you know what, they're still making that cable reel holder with a centre bearing ! ! !
Not ours, we welded up the bearing on both the ones we bought........
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Yeah, sorry about that, it wasn't that funny, unlike my other jokes, obviously.
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That's all well and good but is the real world really like that?
But it won't get any better unless people make it.
It isn't always like that anyway.
Shetland and Taiwan are the places I've been to with the friendliest most helpful people. Plus the people you meet at most National Trust properties for some reason !
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Justin Smith please just answer these questions
1) Do you realise that by making all seats have a view, you would lose quite a few seats?
2) So then, would you rather stand from Sheffield to London so some moaning git can see out of the window while he is listening to music/reading a magasine
3) You really travelled from Sheffield to London just for this thread?
If so then I think you may have attachment issues.
You really travelled from Sheffield to London just for this thread?
When did I say that ?
Do you realise that by making all seats have a view, you would lose quite a few seats?
Not if they made the window spacings fit the seat spacings, i.e. different ones for 1st and 2nd class, which they did on BR Mk2 coaches.
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Main point is, I accept things happen for a reason
Why do you accept that ?
I don't accept it.
See above story of the cable reel holder.....
Incidentally, I'm no hypocrite here, if any of my customers complains of anything I assume that if they've complained there might actually be a better way of doing it. Usually, not always but most of the time, they're right and I alter my companies methods to incorporate the idea.
Furthermore, generally, if one person complains there's a good chance there are hundreds, or thousands, of others who don't like something but can't be arsed to bother complaining.